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¿Por qué no se carga la herramienta Workforce Planning?

Contexto

La planificación de la fuerza de trabajo es una herramienta de nivel de empresa que le permite planificar y programar su fuerza de trabajo para sus sitios de trabajo. Cuando algunos usuarios abren Workforce Planning, es posible que vean que la herramienta se actualiza continuamente y no se carga.

Respuesta

Esta actualización continua significa que el navegador o la configuración de red están bloqueando las cookies de terceros en su ordenador o dispositivo móvil.

Solución

You need to update your browser settings to enable third party cookies. 

Here are instructions for the most common browsers:

Enable third party Cookies for Google Chrome

  1. On a page in your browser, click the vertical ellipsis  icon-ellipsis-options-menu.png  icon in the top right corner.
  2. Click Settings.

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  3. Under 'Privacy and security', click Cookies and other site data.

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  4. Select Block third-party cookies in Incognito OR Allow all cookies.

Enable third party Cookies for Google Chrome (Mobile)

If you use a Chrome browser on an iOS mobile device, you need to turn on the setting 'Allow Cross-Site Tracking':

  1. On your mobile device, tap Settings.

  2. Scroll down and tap Chrome.
  3. Move the 'Allow Cross-Site Tracking' toggle to the ON icon-toggle-on-android.png position.

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Enable third party Cookies for Firefox

  1. Visit app.procore.com.
  2. Click on the shield Fx89ShieldIcon icon to the left of the URL address bar.
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  3. Move the toggle icon-toggle-off-android.png to the OFF position to turn off Enhanced Tracking Protection for this site.
    The page will reload automatically and allow trackers on this site only.

 

Enable Cross-Site Tracking for Safari

If you use a Safari browser on an iOS mobile device, you need to turn off the setting 'Prevent Cross-Site Tracking':

  1. On your mobile device, tap Settings.

  2. Scroll down and tap Safari.
  3. Under Privacy & Security, move the 'Prevent Cross-Site Tracking' toggle to the OFF icon-toggle-off-android.png position.

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